Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (“Terms”) govern your use of the website garudaintelligence.in and the engagement of services provided by Garuda Intelligence & Security Services Pvt. Ltd. (“Garuda Intelligence”, “we”, “us”). By using this website or engaging our services, you accept these Terms. Specific engagements are additionally governed by a signed engagement letter, which prevails in case of conflict.

2. Our Services

Garuda Intelligence provides corporate due diligence, corporate investigations, background verification, cyber intelligence, brand protection, risk advisory, competitive intelligence and related professional services. All services are performed strictly within the framework of applicable Indian laws, including the Indian Penal Code / Bharatiya Nyaya Sanhita, the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 and the Private Security Agencies (Regulation) Act, 2005 and the laws of the jurisdictions in which we operate through partners.

3. Lawful & Ethical Boundaries

We do not undertake, and clients must not request: unlawful interception of calls or electronic communications; unauthorized access to computers, accounts or databases; trespass; harassment or intimidation; obtaining protected records without legal basis; or any activity that would violate applicable law. We reserve the right to decline or terminate any assignment that, in our judgment, would require unlawful or unethical conduct, or that is sought for an improper purpose.

4. Client Obligations

The client warrants that: (a) they have a lawful and legitimate purpose for seeking our services; (b) information provided to us is accurate to the best of their knowledge; and (c) reports and findings will be used only for the stated lawful purpose (for example, internal decision-making, compliance, or legal proceedings) and not to harass, defame, discriminate against or harm any person. The client is solely responsible for any use of our deliverables contrary to these Terms.

5. Engagement, Fees & Payment

Scope, timelines, fees and payment terms are set out in the engagement letter or written proposal for each assignment. Unless agreed otherwise, fees are quoted exclusive of applicable taxes, a retainer may be required before work commences and out-of-pocket expenses approved by the client are billed at cost. Fees for professional time are payable regardless of whether the findings of an investigation are favourable to the client's expectations.

6. Confidentiality

We keep the identity of our clients, the existence of engagements and all findings strictly confidential, disclosing them only to the retaining client or as required by law. Correspondingly, the client agrees to keep our methodologies, report formats and pricing confidential. Both parties' confidentiality obligations survive completion of the engagement.

7. Reports & Deliverables

Reports reflect information obtained from sources believed to be reliable, verified to the extent reasonably practicable within the agreed scope, timeframe and budget. Findings are provided for the client's decision-support and, where applicable, for use in legal proceedings. Unless expressly agreed in writing, reports may not be republished, resold or shared with third parties.

8. Intellectual Property

All content on this website (text, design, graphics, logos and code) and all report formats, methodologies and templates are the intellectual property of Garuda Intelligence or its licensors. Deliverables are licensed to the client for the purpose of the engagement upon full payment; our underlying methodologies remain our property.

9. Limitation of Liability

To the maximum extent permitted by law, our aggregate liability arising out of or in connection with an engagement shall not exceed the professional fees paid for that engagement. We are not liable for indirect, incidental or consequential losses, for decisions taken by the client on the basis of our reports, or for information that was concealed, falsified or unavailable despite the exercise of professional diligence. Nothing in these Terms limits liability that cannot be limited under law.

10. Website Use

Website content is provided for general information and does not constitute legal advice or a guarantee of outcomes. You must not misuse this website, attempt unauthorized access, or use our name or brand without written permission. Links to third-party sites are provided for convenience; we are not responsible for their content.

11. Governing Law & Jurisdiction

These Terms and every engagement are governed by the laws of India. Subject to any arbitration clause in the engagement letter, the courts at Chennai, Tamil Nadu shall have exclusive jurisdiction.

12. Changes to These Terms

We may revise these Terms from time to time. Continued use of the website or our services after changes are posted constitutes acceptance of the revised Terms.

Questions? Contact Garuda Intelligence & Security Services Pvt. Ltd., No. 2/28, 2nd Floor, Opp. DLF IT Park, Ramapuram, Chennai 600089, India · info@garudaintelligence.in · +91 93630 90901